Apalachee Center has partnered with HealthMark Group to manage medical record requests. HealthMark is a trusted partner that specializes in facilitating the release of medical records and keeping your personal health information secure. To authorize Apalachee Center to obtain and/or disclose your medical and mental health treatment information, please click below to fill out an authorization form.

Once your request is complete, you will receive an email with a secure link to download your records.

How long does it take to process requests?

Records can be available for download in as few as eight business hours. However, some records may be subject to physician approval and can take up to five business days. If it has been more than five days since you made your request, please reach out to HealthMark at status@healthmark-group.com for an update.

Need more help?

You can find a list of frequently asked questions as well as chat live with a HealthMark medical records specialist for additional help on Monday to Friday from 9 am to 7 pm by clicking below.