Mobile Response Team (MRT)

The Mobile Response Team (MRT) is an 24/7 on-call crisis intervention service provided through Apalachee Center, Inc. (ACI) and is primarily designed for youth and young adults aged 25 years and younger.  MRT provides substantial alternatives to inpatient treatment when appropriate.  Apalachee Center’s MRT currently serves all of the counties contained in our treatment area (Leon, Liberty, Franklin, Gadsden, Jefferson, Madison, Taylor, and Wakulla Counties).  During working hours (9:00 – 5:00), a master’s level counselor will be available in each county Monday – Friday in order to deploy wherever a crisis may be occurring.  For after hours (and other times when circumstances may cause its utilization to be more useful) face-to-face telehealth is available via tablets provided to each of the counties mentioned above in the counties apart from Leon, where a 24/7 team is maintained.

The Apalachee Center MRT was created by the 2018 Florida Legislature and included in the Marjory Stoneman Douglas High School Public Safety Act and developed with the following criteria:

  • Respond to requests within a 60-minute timeframe
  • Provide behavioral health crisis-oriented services that are responsive to the individual and family needs
  • Respond to the crisis in the location in which it is occurring (i.e. schools, homes, community locations, etc.)
  • Provide screening, standardized assessments, early identification and linkage to community services
  • Whenever possible include family members
  • Develop a Care Plan
  • Provide care coordination by facilitating the transition to ongoing services through a warm hand-off, including psychiatric evaluation and medication management
  • Ensure process for informed consent and HIPPA compliance measures
  • Promote information sharing and use of innovative technology – Mobile applications, tele-psychiatry, etc.

Apalachee’s MRT provides crisis intervention services 24/7 by a team of professionals trained in crisis intervention to provide timely support and services.  The team goes where the crisis is occurring to provide intervention regardless of the individual or entity seeking assistance.  The Apalachee MRT provides care in a community-based setting and increases opportunities to stabilize individuals in the least restrictive setting and avoid possible jail, hospital, or emergency room utilization.  Beyond working to resolve the crisis situation, the team also works with the individual and their family to identify and create strategies for effectively dealing with possible future crisis, and provides next business day appointments following the initial contact for those who desire them.

Apalachee’s MRT can be initiated in multiple ways.  Anyone can initiate the process by calling the MRT’s direct number at: (800) 342-0774 any time, day or night.  Law enforcement may also initiate by calling the same number or by connecting via provided tablets to begin a face-to-face telehealth session.

Crisis Resources

Apalachee Center:
Central Receiving Facility (CRF)
850-523-3483 / 1-800-342-0774

Mobile Response Team (MRT)
Crisis Line
(800) 342-0774

Big Bend 211:
850-617-6333 / 850-921-4020 TTY (Hearing/Speech Impaired)

Suicide Prevention Hotline:
1-800-273-8255 (TALK)

Emergency: Dial 911


Accredited by the Joint Commission

Office Information

Monday - Friday: 8:00 a.m. – 5:00 p.m.

Psychosocial Rehabilitation (PSR):
Monday - Friday: 8:00 a.m. – 2:00 p.m.

24 hours a day, 7 days a week.

Monday - Friday: 8:00 a.m. – 5:00 p.m.
Additional After Hours Services Available

Primary Care:
Leon Outpatient M-F - 8:00am – 5:00pm
Gadsden Outpatient M-F - 8:00am – 5:00pm

PHONE: (850) 523-3333

2634 Capital Circle NE - Bldg. J
Tallahassee, Florida 32308
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